(Collars are excluded from the lifetime warranty. Warranty is limited to replacement or repair of product only, and does not cover chewing, neglect, or misuse.)
You will love your leash! We guarantee it.
If you don’t, let us know and we’ll do our best to make you happy. This satisfaction guarantee means we will offer a replacement or refund your money within 30 days of purchase on like-new items (from place of purchase).
If you don’t, let us know and we’ll do our best to make you happy. This satisfaction guarantee means we will offer a replacement or refund your money within 30 days of purchase on like-new items (from place of purchase).
Our Promise:
If your lead/training accessory ever breaks or is damaged from regular use, simply contact Bold Lead Designs for a replacement or repair at no charge. Bold Lead Designs products are guaranteed against defects in materials and craftsmanship. There is no time limit.
Lifetime Warranty:
Guarantee/Warranty is limited to replacement or repair of product only. Bold Lead Designs, LLC, or its associates, cannot be responsible for any claims or liabilities beyond the scope of the guarantee. Chewing, neglect and misuse void all warranties. No other warranties, expressed or implied, are made. User assumes all responsibility for proper and safe use of product and care of animal. Customer pays for shipping for warranty claims.
Limitation of Damages:
To keep leather soft and supple, it should be conditioned regularly with a leather treatment: Neatsfoot Oil is recommended. Condition the leather before and after extreme exposure to the elements to ensure a long life. Inspect the product regularly for any damage, broken, or missing parts. (Please do not use a defective leash.) Contact us immediately with any concerns.
Care of your lead:
Designed to Last:
We want ours to be the last dog leash you ever need. If your leash breaks or is damaged, let us know. Simply ship or bring the item to us and we’ll take care of it. If the leash sustained damage under normal use, we will make it right at no charge (just pay for shipping). Non-warranty repairs are available, even for chewing. Nominal charge applies if not covered by warranty. Remember: any repair is economically and ecologically friendly!
Copyright Bold Lead Designs 2009
